Frequently Asked Questions
Everything you need to know about our luminous fashion collection.
How do I care for my Symphony Light Art garments?
To preserve the integrity of the light-reactive fibers, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid ironing or dry cleaning.
What is the average shipping time for orders?
Standard shipping typically takes 5-7 business days within the continental US. International shipping varies by location but generally arrives within 14-21 days.
Do you offer a warranty on the lighting components?
Yes, all our illuminated pieces come with a 90-day limited warranty covering manufacturing defects in the LED elements and battery housing.
What is your return policy for fashion items?
We accept returns within 30 days of delivery, provided the items are unworn, have all original tags attached, and are in their original packaging.
How do I ensure I select the correct size?
Please refer to our comprehensive Size Guide located on each product page. Our designs are tailored for a modern fit, so we recommend sizing up if you prefer a looser silhouette.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.